Kent County Council is launching a new system to enable Kent residents experiencing financial hardship to quickly and easily find the support they need.

‘ReferKent’ is an online referral system bringing together organisations in Kent that help people affected by financial hardship, ensuring the right help, from the right organisation can be found with as few demands on individuals, already experiencing a difficult time, as possible.

ReferKent has been set up in partnership with Refernet, a UK based online referral system, in response to the multiple issues experienced by residents when seeking financial support during these challenging times. 

Funded by the KCC Helping Hands Scheme, ReferKent aims to prevent signposting residents from one organisation to another by encouraging all appropriate organisations to sign up to the secure platform so that referrals can be made between organisations on behalf of the resident, reducing confusion and stress whilst accelerating support.

The new quick, easy and secure platform is free to organisations who support Kent residents affected by financial hardship. It is easily accessed from mobile and desktop devices with training and ongoing support available.

All referrals can be tracked and monitored to make sure people are getting the support and guidance they need.

To find out more about ReferKent visit:

By clerk

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